We’ve worked with them from the start and they’re just incredibly approachable. We never have to worry about anything.
We have a level of confidence in IT Partners’ ability to address our needs and concerns in a very timely manner. They continue to grow and develop their processes and services with the idea in mind that customer satisfaction is priority! Communication with us is always timely and professional and they do an excellent job of resolving our issues very quickly.
Having Managed Services gives us peace of mind that someone with expertise in the IT field is continually monitoring our companies network to keep it functioning securely and smoothly.
IT Partners has taken away the stress of having to deal with IT issues in-house which improves my personal and professional life. I work from home part time and knowing that I can get assistance from anywhere is great. We have recently expanded our operations and IT Partners has been extremely helpful with all of our new operations and offices all over Alberta.
IT Partners has been patient and understanding when it comes to staff IT questions. Their team is always quick to respond, and can give hands on training to my staff.
It’s a great benefit to know that everything is taken care for us.
IT Partners has set up our organization in a way that has made us more efficient as a business. We have less downtime, which is especially crucial in a world that lives off of the Internet – we need it to do our jobs, and in the past we had many issues with uptime. Now we have very few problems, and when we do face issues, they are corrected promptly. They regularly check in on us to make sure things are working, and keep track of what is working and what is not.
IT Partners has eliminated the need for me to take time out of my day to help other admin staff with their computers. Taking this one huge task of off my plate has allowed me so much more time to do my job.
Control Tech is a strong believer of “you get what you pay for.” The qualified technicians that help us daily at IT Partners provide the solutions to our problems in a timely and efficient manner. We feel that IT Partners is always working with the best long-term solutions to benefit Control Tech, allowing us to stay a step ahead of our competition.
IT Partners provides our team with solutions that look out for our best interests, not just a sale or unnecessary repair or purchase. We value the fact that they are locally owned and operated, and support the community. IT Partners has allowed us to focus on the business side of our company, and trusting them to manage our IT is a decision that we should have made a long time ago.
We submitted a support ticket to our old IT Provider and they responded 4 days later, we needed a change. With IT Partners Complete Care Plan they make us feel like we are in this together. Our true IT Partner.
We have been a client for almost five years, and find that I.T. Partners provides quality service and expertise for our IT and technology needs. It is rare to have a long-term partnership with such professional consistency – they are a valued PARTNER to our organization!
IT Partners have worked with professionalism throughout the project and I would recommend their services. They are willing to discuss personalization of Complete Care that other IT providers did not consider.